Migrating from another platform to Hummerce carries over your store's existing data - items, customers and orders - into the new system, without losing your search engine ranking and without customers having to set new passwords. The best.net.pl team runs the migration as part of the implementation, from analyzing the source data to going live.
Last updated: 2026-09-29.
¶ Benefits and use cases
- Transfer of items, customers and orders from the old store through an import with data mapping, instead of manually re-entering the catalog and customer base.
- Customers don't need to set new passwords - login can be configured so their existing credentials keep working.
- Search ranking protection - redirects from old URLs to new ones, and matching the new address structure to the old one wherever possible.
- Testing before going live - access to a test environment lets you check the transferred data and how the store works, before customers see the new address.
- Items - through an import that maps fields from the old system to the item structure in Hummerce (see Item Import and Export (xls) - Transfer in Hummerce).
- Stock levels - through a separate Excel file import (see Stock Import from an Excel File).
- Customers - through an import of customer accounts with data mapping.
- Orders - through an import of order history with data mapping.
- Customer passwords - store login can be adapted so a customer can log in with their existing password without creating a new account.
- Redirects from old addresses - the addresses of items, categories and other pages from the old store are redirected to their matching addresses in Hummerce (see Redirects - Keeping Your Search Ranking When a URL Changes).
- Matching the address structure - where possible, the new URL structure follows the old one, which reduces the number of redirects needed.
- Deciding to migrate and setting the scope of data to transfer, factoring in the risks of such a change.
- Configuring the Hummerce store and mapping data from the old system.
- Importing items, customers, orders and stock levels.
- Testing on the test environment - before going live.
- Going live, with redirects from the old addresses.
Migration is an implementation project, not a self-service panel feature - the scope of work depends on the amount and type of data being transferred, and on the source platform. We quote implementation time individually, after analyzing the scope.
- The migration's effect on store metrics (conversion, cart value, bounce rate) depends on many factors specific to the store and the market - e-commerce platforms cannot be compared 1:1 under lab conditions, so the result is not guaranteed.
- Without redirects from old addresses, or with a major change in address structure, search engines may temporarily lose some indexed pages.
- The scope of imported data (e.g. order history, reviews, attachments) depends on what can be exported from the old platform.
- We do not verify the migration for legal compliance (e.g. licenses of transferred content and data, GDPR, the store's terms of service).
Does migrating to Hummerce keep the store's search engine ranking?
Partly. Redirects from old to new addresses, and matching the URL structure, limit ranking loss, but the effect depends on the scope of address changes.
Will customers have to set new passwords after migration?
No. Login can be configured so customers keep using their existing credentials.
Can order history be transferred from the old store?
Yes, through an import with data mapping - the scope is set individually for each migration.
How long does migrating to Hummerce take?
Depends on the scope of data and the source platform - we quote the time individually, after analyzing the data to be transferred.
Does migration guarantee a conversion increase for the store?
No. The effect depends on many factors specific to the store and the market, and e-commerce platforms cannot be compared 1:1 under lab conditions.
Want to see what migrating to Hummerce could look like for your store? Book a free demo (in Polish).